Convenient street parking made our arrival hassle-free.

The bathroom lights didn't work, making it inconvenient.

Had a great time with friends! We visited the local museum and had fun at a nearby park. The hotel was cozy, and the staff were super friendly. Parking was easy, which was a bonus, and we enjoyed our meals.

The room was quite noisy. I could hear everything from the neighboring rooms, which made it hard to get a good night’s sleep.

i had a fantastic stay at malmaison, exceeding my previous experiences in cheltenham. the staff were incredibly friendly, and i loved the cozy vibe of my room. the breakfast was a highlight with an assortment of fresh pastries and juices that made my mornings special.

the wifi was a bit slow.

The decor is stylish and inviting. The staff is friendly and accommodating. I appreciated the quick taxi service provided during my stay.

We loved the massive bath in our room! The design was fantastic, and every day, we felt pampered with lovely treats. The reception team sorted us taxis quickly, making our outings super easy.

Great decor and a fantastic location near restaurants. My room felt cramped and had noise issues. The breakfast spread impressed me.

easy strolls to parks and vibrant landmarks nearby

I enjoyed how close it was to the beautiful Montpellier Gardens, making my morning walks truly delightful. The Holst Birthplace Museum was just a short stroll away, adding to my exploration of the city's rich history.

we really enjoyed our stay at malmaison. the location was great, very close to main attractions. breakfast had a wonderful selection, and the staff were generous with drinks vouchers too. the room was well-equipped with a coffee machine, which was a nice touch. really liked the spa town vibes!

the fixtures and fittings in the room could use some attention, especially the shower and sink.

Comfy room, but service needs work

We stayed for 2 nights in a Club Deluxe Room. The room was spacious and super comfy, but we had a frustrating experience in the restaurant. We waited ages for drinks, and the breakfast delivery was cold. The selection was nice, though. Staff seemed overwhelmed and didn't really help us enjoy our time.

This place suits me perfectly! It offers great amenities like 24-hour reception, free wi-fi, a bar/lounge area, and in-room breakfast. On my first stay, the staff kindly printed my documents. Recommended for a cozy stay!

Just an excellent fit for a weekend respite in Cheltenham with real value for money. The comfortable bed and good shower made for a great night’s sleep. Go for the continental breakfast to avoid leathery eggs.

The room was wonderfull with a very large bed and plush interior, I mean it really felt comfortable. Also had a standalong bath in the room which was a nice touch, perfect for unwinding after a long day.

It wasn’t cheap but still acceptable for the experience we had.

i had a fab stay at malmaison cheltenham. got a free room upgrade which was amazin. the bed was super comfy and the coffee machine in the room was a big bonus! the staff were really friendly and helpful, and i loved the nice bath in my room.

however, the wifi was a bit slow at times, and the decor in some parts felt a lil tired and could use a refresh.

Disappointing spa experience

Location was great, and breakfast had a good selection. But the room had its issues, broken taps, rusty shower, and a cracked sink that soaked the floor. My husband was bummed there was no gym onsite, just a nearby hotel. Staff could've been friendlier, especially at breakfast where we felt rushed. Dining options were decent, though.

Consider asking for drinks vouchers, as the bar staff are friendly and often have specials not advertised.